BRITISH AND IRISH LIONS TOUR | AUSTRALIA 2025

MEET YOUR PLATINUM TOUR REPS

Welcome to the team who will be with you every step of the way Down Under!

We are delighted to introduce you to your Platinum reps and their contact details. We pride ourselves on our personal service, customer knowledge and support and you couldn’t be in better hands. Click their name below to find out more!

CONTACTING THE REPS WHILST ON TOUR

The reps will be travelling with you and hosting hotel information points at each hotel. They will be available 24/7 throughout the Tour whilst in Australia and you may contact them directly whilst in Australia via both telephone and WhatsApp:

Fiona Sowell

+447586111529

Jacqui Fautley

+447586111524

Georgie Bourne

+447586111503

You can also call our 24/7 customer services number whilst in Australia should the reps’ phone be engage or unanswered:

LIONS TOUR CLIENT 24-HOUR CUSTOMER SERVICES

From a mobile:

+44 330 04 15 205

From a landline:

0011 44 330 04 15 205

PRE DEPARTURE/PRIOR TO ARRIVAL IN AUSTRALIA CONTACT

Before you depart, please use our regular WhatsApp number 0344 788 4080 or contact us on this number 0344 788 4080 Mon – Fri 0900 – 1730 or call our 24/7 number below.

From a mobile:

+44 330 04 15 206

From the UK on a landline:

0330 04 15 206

From Ireland on a landline:

004 330 04 15 206

Jacqui Fautley

A London girl that once graced the catwalks of the fashion world, Jacqui has traded her high heels for her branded Lions kit!

A self-confessed chatterbox, you will never be short of conversation and she will get to know you as you explore Australia, the culture and most importantly, the rugby, together.

Think of Jacqui as your stylish best friend with a backstage pass to Australia’s most coveted experiences.

On tour telephone and WhatsApp contact: 

+44 7586111524 only to be used whilst in Australia

Fiona Sowell

There are not many in the customer service industry with more experience than Fiona. She has worked on multiple long and short-haul tours and brings a wealth of knowledge with her.

After working as a professional dancer for 12 years, Fiona moved into the hospitality industry and has strutted her stuff in Las Vegas, Japan, Australia, New Zealand, Dubai, Italy, France, and a West Indies cruise!

Happily married for 39 years, she has three daughters, a dog and 4 fish – so she knows the art of expert communication and attention to detail.  

On tour telephone and WhatsApp contact: 

+44 7586111529 only to be used whilst in Australia

Georgie Bourne

Georgie brings more than 13 years’ experience in luxury hospitality.

With a background in premium events and guest experience at one of England’s leading vineyards, you are in great hands for those pre-match drinks!

You will be impressed by her calm, intuitive approach to Platinum hosting. Away from making holidays of a lifetime, Georgina is passionate about horse riding and competed internationally in dressage, and recently conquered her fear of water, learning to swim just last year and now clocking 50 lengths a day!

With a love for great food, fantastic wine, and making memorable moments, she is here to ensure your Lions experience is smooth, relaxed, and full of smiles. 

On tour telephone and WhatsApp contact:

+44 7586111503 only to be used whilst in Australia

Day Trip to Adelaide

Wednesday 30 July - Departs 9:30 AM / Returns 17:00 PM

The Barossa is in South Australia, about 70km north-east of Adelaide, the state’s capital city.   Your trip will include a visit of the city centre, The State Library of South Australia and lunch at a local wine bar and kitchen. 

The State Library is the information heart of South Australia, located in the North Terrace Cultural Precinct.  You will have the opportunity to explore all three buildings: the award-winning contemporary Catherine Helen Spence Wing with its iconic glass foyer, the Mortlock Wing with its 19th century Victorian splendour, and the 1861 heritage listed Institute Building.

Sweeping stadium views, stylish bar and lounge, premium menu and extensive wine list.  Bespoke Wine Bar & Kitchen is one of Adelaide’s most impressive dining experiences.

Extending across level three of Oval Hotel and into the iconic Adelaide Oval, Bespoke’s unique setting makes a stunning backdrop lunch.

Executive Chef Daniel Simpson’s modern Australian menu brings bold flavours to life through fresh, seasonal produce.  Two drinks are included, and you may choose from house wine, beer or a soft drink.

After lunch you will be transferred to the North Terrace, Adelaide city where you can choose to spend your time either at Rundle Mall, The Art Gallery of South Australia or South Australian Museum.

 

PLEASE NOTE:  We have been advised that the carpet is being replaced in the Mortlock Chamber (section of the library) and we are now unable to conduct tours through this section during July so we will amend the Private tour of the State Library slightly and now include access to the basement (old & rare artifacts storage) which is an area of the library usually inaccessible to the public. 

 

Private 60 minute tour of State Library of South Australia | 30 July 2025 – 11:00am

Guests will have the opportunity to explore one of South Australia’s great institutions and take a look behind the shelves. An expert librarian will take you on a walk sharing stories of how the State Library began. Your experience starts at the historic Adelaide Circulating Library to learn the history of the building. By 1861, the collection of books held there was to became the first public library in South Australia. The Adelaide Circulating Library has been used in the past as a backdrop to several movies including Shine and Gallipoli. Continue your way to the basement to see some of the interesting old & rare artifacts housed in the library. Discover how the state’s most important treasures are maintained in the state-of-the-art storage and how the preservations team cares for the collection. 

Legends that have joined us on previous experiences