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We would remind you to read the Foreign Travel advice Australia travel advice – GOV.UK and sign-up for updates prior to travel: Get emails from GOV.UK – GOV.UK
If you are planning to be a driver whilst in Australia, see information on driving abroad.
You can use a UK photocard driving licence to drive in Australia if you remain a temporary overseas visitor. If you still have a paper driving licence, you may need to update it to a photocard licence or get the 1949 version of the international driving permit (IDP) as well.
Driving laws and regulations differ in each state and territory. Driving under the influence of alcohol or drugs is illegal. The penalties can be severe. You must always wear a seat belt. See the Australian Road Rules.
And please note that you must always carry your driving licence and passport when driving.
Drive safe in Australia and remember we are a phone call or WhatsApp chat away. Please however only contact us when not driving and safe to do so – talk to us on +44 (0) 344 788 4080 whilst both here in the UK and whilst in Australia! You can also get in touch with thl directly on 1300 850 805 (or +61 3 8398 8880).
If you are travelling with us, the thl Roadtrip App is your go-to before you travel and while you’re on the road. Access handy tips from planning and preparation, what to expect at pick-up, a full show-through video of the camper you have booked and comprehensive on-the-road CamperHelp ‘how to’ videos. We guide you through preparing your camper for drop-off and finally, make it easy for you to go again – be it through renting or buying.
How will the app help you plan your roadtrip?
The thl Roadtrip app displays your current GPS location then shows the nearest campsite and holiday parks, (free and paid), petrol station, free WiFi, real-time road alerts, supermarkets, dump stations, public toilets, LPG filling stations, laundromats and in fact pretty much everything you need when you’re on the road in Australia.
The thl Roadtrip app includes a full show-through video of your camper – showing you what it looks like and where to find everything. It’s great to learn a bit about your camper before you get here. We also feature a bunch of useful ‘CamperHelp’ videos, showing you how to use the features of your camper – from plugging into power, to emptying the toilet cassette, setting up the dining tables and making the beds – you’ll be a pro in no time.
One of the best features of the thl Roadtrip app is, no matter where you are, the maps work offline, you don’t need a Wi-Fi connection to be able to use the maps when your out of range, you just need to save them first. Perfect for itinerary planning when you’re a bit more off the grid as Australia is big place with sometimes limited mobile reception areas.
If you like reading user tips and feedback about places to stay and things to do, then the thl Roadtrip app will be super helpful for you. As a user of the app, you are able to leave your own feedback and read others comments and recommendations – very handy if you are trying to decide where to stay for the night and you want to know which campground is more preferred by fellow road trippers.
Download for iPhone here or Android here.
We recommend you stay in a hotel in your city of pick-up the night before you collect your camper, ensuring you are well-rested and ready to go the next day.
Your travel package may already include this so please refer to your original booking confirmation to check.
If you are planning to fly in on the same day you pick-up your camper, we recommend you spend this day doing your first grocery shop, don’t drive too far and settle into a campground or holiday park to familiarise yourself with the camper.
It’s a great opportunity to watch the ‘how to’ videos in the thl Roadtrip App so you know how to operate all the features of your camper. Don’t book any tours or activities for the first day.
Save these for day two, once you’re refreshed and ready to hit the road. You will need to make your own way to and from the branch, at your expense, via public transport, taxi or rideshare options if this is not included within your travel package.
The days and hours of operation for the Australian branches vary, so make sure you are familiar with your specific branch’s hours. You’ll find the branch addresses and current opening hours for each branch listed in the thl Roadtrip App under the ‘Plan’ section or on the map when you filter with ‘Branch Locations’.
At the Branch
At the check-in counter, you’ll just need to show your driver’s licence and credit/debit card and thl will process anything else they need to, depending on your booking. You’ll also be asked to sign the Rental Agreement. thl will give you the opportunity to watch the show-through video of your home on the road and then take you to your camper.
Child & booster seats
Child and booster seats brought from overseas do not comply with the Australia/New Zealand standard (AS/NZS 1754) and they cannot be used in Australia. All thl child and booster seats available for hire are approved and comply with all Australian standards.
If you require one, please let us know in advance so this can be sorted for you. Vehicles can fit a maximum of two child restraints (in vehicles where child restraints can be fitted). For further information on where your child sits during travel or which child restraint is suitable, please contact us.
Toll Passes
You will likely encounter toll roads if you are driving through Metropolitan New South Wales, Queensland and Victoria. When driving a thl rental vehicle in Australia you are responsible for paying toll fees, so it is important to be aware of these roads before you travel.
As most toll roads in Australia are electronically tolled, you will not be able to stop and pay cash. Your thl Branch Host can help you purchase a toll pass. Click below for information, including toll road locations.
Camper Help ‘How to’ Videos
In the thl Roadtrip App they feature a bunch of useful ‘CamperHelp’ videos, showing you how to use the features of your camper – from plugging into power, to emptying the toilet cassette, setting up the dining tables and making the beds – you’ll be a pro in no time!
Filter the App with your camper and head to the ‘On the Road’ section for a range of videos specific to your camper.
Booking overnight stays at campgrounds and camping spots is all part of the fun of preparing for your holiday.
thl the motorhome provider, have a free app for you to book the campsites – it’s called the thl Roadtrip App and it has a fantastic journey planning tool, including campsites bookings.
It also provides you with everything you need to know about the vehicles with ‘how to’ videos and connected to the on road care team.
To download the thl app please visit:
thl Roadtrip – Apps on Google Play
thl have also been busy connecting with local Test match city campsites that are excited to be part of the British & Irish Lions tour as official campsites for fans traveling by motorhome.
| City | Park | Website | Google Maps Link: Motorhome Park – Stadium | Proximity to Stadium | Indicative Taxi / Uber cost to/from stadium |
| Brisbane | Brisbane North Rental Village | httpss://www.brisbanenorthrentalvillage.com.au/shortstay | Brisbane North Rental Village to Suncorp Stadium – Google Maps | 15 km | $20-$50 |
| Brisbane | Brisbane Holiday Village | https://www.brisbaneholidayvillage.com.au/ | Brisbane Holiday Village to Suncorp Stadium – Google Maps | 16km | $32-$40 |
| Melbourne | BIG4 Melbourne | https://www.big4melbourne.com.au/ | BIG4 Melbourne Holiday Park – Google Maps | 13.5km | $32-49 |
| Sydney | NRMA Sydney lakeside Holiday Park | https://www.nrmaparksandresorts.com.au/sydney-lakeside/ | NRMA Sydney Lakeside Holiday Park to Accor Stadium – Google Maps | 38kms | $80-100 |
| Sydney | Discovery Parks – Lane Cove | https://www.discoveryholidayparks.com.au/caravan-parks/new-south-wales/sydney/lane-cove | Discovery Parks – Lane Cove to Accor Stadium – Google Maps | 14km | $40-55 |
Discover Australia’s destinations with these driving routes in Australia. You’ll find a melting pot of culture, world class restaurants and vineyards plus coastal and off the beaten track destinations that will take your breath away. Click here for some great suggestions: Popular Driving Routes In Australia | maui Motorhomes AU
Please be back at the branch at least one hour before closing time. If you are running late, please be sure to call the branch to let them know. They will be expecting you at your designated drop-off time. Closing times are listed in the App.
The branch information can be found in the thl Roadtrip App under the ‘Plan’ section. You can call them directly through the app. The camper needs to be returned to the branch in the condition in which it was provided to you; interior neat, tidy and free of rubbish. You don’t need to refill the tank, top-up the gas or empty the toilet cassette and holding tanks as your package includes a return pack which covers this.
The camper exterior does not require cleaning unless it’s covered with excessive dirt or mud, making it difficult for our team to see its return condition. Your contract includes the Cleaning Pack which means thl will take care of the vehicle, cabin and bathroom cleaning.
Please ensure you have collected all of your belongings before handing the vehicle back to us. We do not have the ability to hold lost property. If your pet has travelled with you, make sure you have fully cleaned up after it, to avoid an extra cleaning fee. For a full checklist, check out the ‘Drop-off’ section in the thl Roadtrip App. When you are ready to leave the branch to go home, thl crew are more than happy to arrange a taxi if required. Just let them know if you need one.
THL recommend you stay in holiday parks and campgrounds during your journey, where you will have access to mains power to charge your camper. Free camping is only allowed if you are in a fully self-contained RV.
If you’re looking to utilise power in your motorhome, you’ll need to stay at powered camping sites at one of the great campgrounds within Australia’s extensive holiday park network. If you prefer to stay off-grid, freedom camping at a national park or staying at a local winery with the unique maui Winery Havens wine experience are both excellent options.
Australia has a thriving camping culture which is welcoming and well organised throughout the country. When you’re travelling by campervan, there are plenty of different holiday parks and campsites to choose from.
THL recommend staying at Discovery Parks, Top Parks, and the BIG4 Holiday Park network. Each offers powered camping sites and excellent campsite facilities in unique locations nationwide. That means not only will you enjoy maximum comfort, but you’ll also be able to chat with staff who are local experts. They can share advice on the best things to do in Australia, offer great travel tips, and help you make the most of your Australian road trip.
Self Check-In
You are required to complete the online self-check-in at least 14 days prior to arrival. Checking in online will ensure a smooth and fast pick-up for you on arrival. It’s important you provide thl with your phone number that you plan to use whilst in Australia, so they can contact you if they need to, and your pick-up time so they are ready for you when you get there. The busiest pick-up time is between 9am and 10am, so if you pick-up during this time, please be aware there could be an extended wait time.
Make sure you have your booking number with you to complete the self-check-in process. This is provided in the cover of this email. Please note, if you are on a three Test package, you will have two separate booking numbers – one for Brisbane, and one for Melbourne and Sydney.
If you have overnight accommodation booked as part of your travel package upon arrival, we will be picking you up the following day to transfer you direct to the motorhome depot, and we will confirm the pick-up time from your hotel in your travel itinerary which you will receive four weeks before your departure. Please refer to your booking confirmation for your inclusions as not all motorhome packages include a night’s accommodation prior to collecting the motorhome.
Read the Rental
Take the time to read a copy of the Rental Agreement before you get here. This way you will have a chance to take it in and be ready to sign it at pick-up. You will find a copy in the thl Roadtrip App under the ‘Plan’ section.
Watch the videos
thl have created super helpful video content to guide you through your camper holiday: Welcome to thl Australia Great planning advice and a run down on camper-life on the road.
Show-through video of your camper
The thl Roadtrip App features a full show-through video of your camper – showing you what it looks like and where to find everything.
You will need to watch this video before you arrive as it forms part of the check-out process on pick-up. It’s vital you familiarise yourself with your camper before you get here.
Simply click on the three lines in the top left-hand corner of the App and fill out the My Profile section with the camper type you have booked. Then click on the ‘Pick-Up’ section in the App menu and scroll across to ‘Camper Show through’.
There is a video of your camper here, along with the transcript in different languages. We recommend you download the script to your device before you arrive, so you have access to it without requiring internet.
The Barossa is in South Australia, about 70km north-east of Adelaide, the state’s capital city. Your trip will include a visit of the city centre, The State Library of South Australia and lunch at a local wine bar and kitchen.
The State Library is the information heart of South Australia, located in the North Terrace Cultural Precinct. You will have the opportunity to explore all three buildings: the award-winning contemporary Catherine Helen Spence Wing with its iconic glass foyer, the Mortlock Wing with its 19th century Victorian splendour, and the 1861 heritage listed Institute Building.
Sweeping stadium views, stylish bar and lounge, premium menu and extensive wine list. Bespoke Wine Bar & Kitchen is one of Adelaide’s most impressive dining experiences.
Extending across level three of Oval Hotel and into the iconic Adelaide Oval, Bespoke’s unique setting makes a stunning backdrop lunch.
Executive Chef Daniel Simpson’s modern Australian menu brings bold flavours to life through fresh, seasonal produce. Two drinks are included, and you may choose from house wine, beer or a soft drink.
After lunch you will be transferred to the North Terrace, Adelaide city where you can choose to spend your time either at Rundle Mall, The Art Gallery of South Australia or South Australian Museum.